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Wednesday, August 16, 2006

Product Alert!!Dell laptop/notepad users. Please Read.

DELL Announces Recall of Batteries for Notebook Computers

Dell Computer Corporation of Round Rock, Texas, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is voluntarily recalling about 27,000 batteries used in notebook style personal computers. These batteries can short circuit, even when the battery is not in use, causing them to become very hot, release smoke, and possibly catch fire.

Dell has received one report of a battery in a Dell computer short-circuiting and catching fire. The incident resulted in minor property damage. No injuries were reported.

Please visit https://dellbatteryprogram.com/Default.aspx for more info to find out if you are affected or not.

Dear Dell Customer,

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

Potentially affected batteries were sold with the following models of Dell notebook computers or separately as secondary batteries:

  • Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810
  • Inspiron: 500M, 510M, 600M, 700M, 710M, 6000, 6400, 8500, 8600, 9100, 9200, 9300, 9400, E1505, E1705
  • Precision: M20, M60, M70, M90
  • XPS: XPS, XPS Gen2, XPS M170, XPS M1710

In addition, these batteries may have also been provided in response to service calls. The batteries were shipped to customers between April 1, 2004 and July 18, 2006. The words "DELL" and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries. If your battery does not reflect one of these markings it is not part of this recall, and you may exit the site.

There is a two (2) step process to identify if your battery is affected:

  1. Check if your battery model MAY be affected. If your battery is not listed, you are not affected.
  2. Check if your specific battery PPID (Dell Part Piece Identification) is affected. This step is necessary to identify if your battery is affected. Only some batteries within each model are affected. If the battery is subject to this recall you will be automatically connected to a replacement order form.
Step 1: Is your battery model affected?

The following battery models, only, may be subject to recall:

1K055

C5340

D6024

JD616

U5867

X5333

3K590

C5446

D6025 JD617

U5882

X5875

59474

C6269

F2100 KD494 W5915

X5877

6P922

C6270

F5132

M3006 X5308 Y1333
C2603 D2961 GD785 RD857 X5329 Y4500
C5339 D5555 H3191 TD349 X5332 Y5466

These part numbers are printed on the back of the battery packs as illustrated below.

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